BOOKING POLICIES

If you have had previous semi-permanent make up performed by another artist, please submit a clear picture prior to booking an appointment. We first have to make sure we can achieve the best result for you over the previous pigment colour and shape.  A general rule is to have a 70% fade to avoid correction or removal.

BOOKING FEE

Appointments require a $150 non-refundable booking fee to confirm your procedure. This is a standard policy in the PMU industry, so the artist can schedule and organize their studio time. This fee is deducted from your amount owing on the day of your procedure.  

E-transfer deposits to: silviehollett@gmail.com

RESCHEDULING

Due to the length of your appointment (3 hours)  precare required,  it is extremely difficult to reschedule clients.  There is a one time rescheduling option.  If urgent, please allow a minimum of 3 business days to allow the artist an opportunity to fill the gap in their schedule.

CANCELLATION POLICY

The $150 booking fee will be forfeited for any cancellations outside the policy.  No shows and late arrivals beyond 15 minutes are subject to 50% of the service.